f*ckin' customer "service"

did we already talk about this shit? i looked around but didn't find anything. what the fuck.

i went to the store with some film. asked them to put the film on cd. they said ok. i come back the next day. no cd. no refund. no admition of wrong. what...the...fuck. what happened to the days of decent customer service where all but a blow job would be serviced you after a mistake was made? am i gettin' old? am i gettin' senile? am i gettin' impatient? am i assuming too fuckin' much? please, enlighten me.

[Diva]

How many times have you gone into a store and observed the clerks chit chatting... but when you ask them a question, "I'm on break. I'll page that person for you." I swear you could crickets. But it's a whole other story when you go to the checkout line. Five people want to take you things up for 'credit'.

[Redallnite]

KISS MY ASS!!! I will get back on this in the morning!!! :mad:

[Diva]

Red, drink some coffee, eat some breakfast, and chill out. I work in marketing. My job is customer service. I help patients find medical treatment. Granted, finding my lipstick shade or copying pictures to a CD isn't quite the same... And yet it is. The bottom line: Someone needs help and it's their job to give them assistance. I don't need a blowjob as a consolation for not doing the job... I just want them to do their job.

It's damn near impossible to find someone who takes pride in their job anymore. I don't care if they're a doctor or boxboy... someone depends on them to do their job. And not half assed, either.

hey ya'll, to those who may not understand my meaning, customer service means "serving a customer". i tend bar. that means i serve customers. henceforth, i am a part of "customer service".

what I'M talkin' about is the general lack of skill and attention that goes into ANY job that is regularly demonstrated in ANY place of business in ANY city or state.

i got a goooooood story for this shit:
i went to subway for a sandwich. i love the tuna there and was gonna get me a couple of footlongs that would be my lunch for the rest of the week. it's in a mall and i'm walkin' there anticipatin' the flavors REAL hard. by the time i get my ass there i'm damn near drooling. i get to the desk and there's one guy behind a partion. i knock and he doesn't move. i knock again and he looks up and says, "i'm on break, chief." i ask if anyone else is there and he says, "nope, jus' me." Keep in mind that the time is 12:20 pm (lunch hour for the dense).

his stupid ass took lunch DURING lunch-hour at a FAST FOOD RESTAURANT. and had the auDACity to be NERVED at the idea that he come and serve ME while HE takes his break. this is what i'm talkin' about. this is FUCKED UP customer service. and it's more and more prevalent every day i walk this fuckedup berg.

[BeLLa]

Customer Service no such thing anymore,or a the least is a rare thing now. What really pisses me off that goes along side the customer service thing is macdonalds and K.F.C workers.. I mean c'mon customer service, they can't even take an order down correctly!!.. this is a major gripe with me as I now dont leave the shop till I have made sure that my chicken burger has extra cheese in it, and there is extra seasoning on the chips.. if you do leave without checking you always get home, and find that extra piece of cheese (YOU PAID FOR BY THE WAY) is not there, and the lemonade you asked for is a god damn orange juice!!.. I mean come on!! you dont need a diploma to work in one of these places!! :confused:

[Redallnite]

Alright, I was so tired last nite and took it to heart.. *apologizes with a little grace*

It's just our store takes pride in our customer relationships. We go out of our way to make the customer happy. When the loud and gruff ones start, it's because of their own doing. We are not going to give them a damn thing except a sympathetic ear.

We live in a world that goes WAY too fast so in the process manners seems to get lost in the shuffle. Now for fast food, "you get what you pay for" low pay, high production.

[Jake]

RudeDawg, you are definately one of a kind. Which is kind of sad. You be sure to share the 'response' to doing your job or owing me a blow job line. Getting it on film would be even better! Then again, you'd have to take it in to be developed.....

I agree with doing your job well. The employee may have bullshitted their way into getting the job, but the business hired them because that was the type of employee they want. And they should get the quality of service that was promised on the job application form.

jake my man! any info ya' need guy just ask. you got my e-mail.

BELLA...don't need a diploma to work those places huh? you're right, you don't. but you DO need an extra degree of patience to deal with the stupid-fuckin'-bastards that come to you in the electronics aisle and ask where they can find electronics. or people who return merchandise with no receipt, 90 days after the purchase, and bitch and moan for an HOUR about how they should be able to get a new cd walkman after they dropped their first one.

customer service may be fucked up, but damn, customers themselves are becoming worse and worse. when's the last time you greeted one of them with a smile before you entreated their services? when's the last time you went a little out of your way to be calm and patient when things are goin' slow because the guy serving you is brand new. next time you mention anything of that sort concerning the people that serve you remember that it may not take a diploma, but it takes a special type of character to be nice to those that want to fuck with you day in and day out 8 hours (or more) a day.

[Scranton]

What the fuck happened to "The customer is always right?" even if the dumb cunt is wrong. Serve the motherfucker with a smile and a platitude; then give them the meal you've just dipped you're cock in; and don't forget to ask if it was Okay after they've eaten.

ah, scranton...i see. a little bit of my own personal "special sauce"...i like that shit.

[minerjoe1963]

this is the way i see it... when you go into a store try to say hi,good morning, how are ya doing. that`s a good start. next you try may i , please and thank you. then and only then if they are still rude... pick up a ball bat and " tune them up to your likin`" works everytime :p

[Redallnite]

ME!

[Redallnite]

Originally posted by aussie

On a brighter note its not all doom and gloom out there Im sure Hyundai arnt the only company out there doing the right thing by their customers? Who has heard of any others?

ME!!! I know i'm just good at what I do, no ifs ands or buts about it!!! :cool:

Any more questions??